Q: How long does it take to make a custom order?
A: Shoes, handbags, jackets can take anywhere between 4 to 6 weeks to make. All accessories are usually done in 1-2 weeks. Rush order possible for an additional fee.
Q: Do you ship internationally?
A: Yes, we ship all products worldwide. Please contact us to get a shipping quote.
Q: My precious shoes died. Can you replicate my old shoes?
A: Yes, we can replicate your favorite worn out shoes. In fact Ruslan can incarnate any technically possible design you desire.
Q: Can you make custom shoes for a whole dance ensemble?
A: Yes, Rafael can accept order for a large number of designer pieces for the theater, musical performers, as well as fashion industry.
Q: Can you design custom orthopedic shoes in fashionable way?
A: Our orthopedic shoes look just as designer shoes in most of the cases.
Q: My feet are different sizes. Can you modify my shoes to fit properly?
A: Yes, we do all kind of alterations on your brand name shoes which include, but not limited to: extension, narrowing,
leveling, braces installing.
Q: Can you repair handles on a vintage handbag?
A: We do repairing, restoring, conditioning, customizing of any kind of footwear, handbags coats and jackets, etc.
Q: Do you make samples for mass production?
A: Yes, Rafael can make a sample, as well as create a reedy-to-use pattern.
For all inquiries please call 212.239.4009 or email or